Refund policy

UK

Due to the nature of the printing process each print is unique and slightly different.
I have tried to show all colours as accurately as possible, but computer monitors may vary.

Your prints are sent well packaged and in perfect condition. An example of the packaging used can be seen here. I cannot be held responsible for any damages, or losses in transit, but if your print has been damaged in the post please send me some photographs as proof and I will see what I can do.

If you are unhappy with your Item please email me straight away.

I will be happy to refund you through Paypal if your item is returned to me in perfect condition within 14 days.

The buyer is responsible for the return postage costs.

Please contact me with any questions about returns at vix@vixfay.com.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unopened and in its original packaging. You’ll also need the receipt or proof of purchase.