Shipping policy

I try and send out orders within 5 working days of your order, however if you need them sooner please feel free to contact me. 

Prints are shipped from the UK using Royal Mail.

Prints sent within the UK are sent Royal Mail Tracked and are usually delivered in 2-4 days.

Prints sent to the EU are sent Royal Mail International Tracked are usually delivered in 2-14 days. Vix Fay is not responsible for any additional charges for customs and customers must pay for these in full. Vix Fay has no control over these charges and cannot predict what they may be. Customs policies vary and you may want to contact your local customs office to understand what the thresholds are in your destination country. Delivery times may vary due to customs processing and these are circumstances beyond my control.

If you require delivery further afield, or have any other shipping, or delivery queries please do not hesitate to contact me.